COVID-19 FAQ & Guidelines
  1. Will there be a brochure for Winter 2022 classes?
    Physical Brochures are available at the front office or you can click here  to see our .PDF. Please visit and filter for *Thunderbird Community Centre classes for a list of classes.
  1. Why don’t I see my usual class on the list?
    The reopening focuses on priority programming for children, youth and seniors. The staff have worked with their instructors to see if their classes can adapt to changes such as maximum class sizes, time of class, different rooms, and necessary equipment. As we work through new procedures, staff will review adding more classes.
  2. When and where can I register for classes?
    Registration began November 27 for catchment and December 4 for Public which can be done online or over the phone.
  3. What changes can I expect when I arrive at the Community Centre?
    You will see notable changes at Thunderbird Community Centre. We have implemented new policies and procedures to ensure patrons are able to social distance.
  • Each patron must self-assess their health prior to EACH visit to Thunderbird. If you are feeling or showing any symptoms (fever, cough, difficulty breathing, runny nose, etc), do not enter the building.
  • Be cognizant of new signage including new flow of traffic, social distancing reminders, new maximum capacities for classroom and washrooms, and exits.
  • Entrance for participants registered in Community Centre programs will be through the main entrance of the facility.
  • Check-in to your class no earlier than 5 minutes prior to start time. Be ready to begin, as access to washrooms may be limited.
  • Limited shared equipment – please bring your own equipment to use during the class (mat, weight, bands, towel).
  1. Do I need to wear a mask?
    Masks are mandatory in the Community Centre. This includes hallways and areas where social distancing may not be possible.
  2. Is your Fitness Centre open?
    Currently, there is a province-wide restriction requiring in-person fitness facilities to remain closed until Jan. 18, at the earliest.

Important health guidelines

With guidance from the Ministry of Health, Thunderbird will be adhering to the current general guidelines and public health principles regarding COVID-19. These will include (but are not limited to) the following:

  • Requiring staff and patrons to stay at home when sick.
  • Encouraging physical distancing and minimizing physical contact by including a combination of markers, signage, and modified activities.
  • Practicing hand hygiene, respiratory etiquette and frequent cleaning and disinfecting.
  • Ensuring traffic flow does not use the same exit and entry points
  • Centre hours and days of operation will be reduced and only registered participants may come into the Centre. Classes will be by registration only, drop-ins will be restricted to the Fall to allow us to ensure all safety measures are being adhered to with the initial opening.
  • Check-ins for registered participants at 2 entrance checkpoints will be completed 5 minutes before class starts.

General Safety Practices

  • Registration and payment is required for most programs to help so that we can reduce capacity and allow for physical distancing. Limited drop-ins will be permitted.
  • Please arrive no more than 10 minutes prior to your program time. Patrons may be required to line up prior to entering the facility.
  • Follow physical distancing practice and maintain minimum 2 metres between yourself and others at all times.
  • Bring your own pre-filled water bottle and dress accordingly. Note changing rooms will not be available.
  • The building will not be open for general socializing/congregating. You will be asked to leave the building once your program has ended.
  • Anyone not following safety guidelines or directions from staff will be asked to leave. Please respect and follow directions of staff at all times.

COVID-19 Safety Policy

  • All participants, instructors and staff who have symptoms of COVID-19 AND/OR have traveled outside Canada in the last 14 days AND/OR were identified by Public Health as a close contact of a confirmed case must stay home and self-isolate.
  • Participants who are ill will not be permitted to attend programs.
  • Daily checks for respiratory illness at sign-in will be performed by asking participants to confirm that they do not have symptoms of common cold, influenza, COVID-19, or other respiratory disease.
  • Participants must assess themselves daily for symptoms of common cold, influenza, COVID-19, or other infectious respiratory disease before registering or attending programs.
  • If a participant, instructor or staff member is unsure whether they should self-isolate, they will be directed to use the BC COVID-19 Self-Assessment Tool, contact 8-1-1 or the local public health unit. They will further be encouraged to contact a family physician or nurse practitioner to be assessed for COVID-19 and other respiratory diseases.

Enhanced cleaning measures

Enhanced cleaning measures at the Centre include but are not limited to:

  • Reducing the amount of people who can visit at one time
  • Setting up one-way travel around facilities and where it is not possible, two-way travel will be in place
  • Clearing and cleaning programmed spaces in between programs
  • Facility will be sanitized at least twice per day at all high frequency touch points in addition to any regularly scheduled overnight sanitizing/cleaning
  • Site Safety Plans available at reception desk
Thunderbird Spring Hours

Thunderbird Hours of Operation

Monday – Friday 9:00am-9:00pm

Saturday 9:00am-5:00pm

Closed Sunday

We are closed on the following days: April 15 and April 18

*Please note that the office closes 30min before the centre.

Registration Day

Registration for Spring 2022 starts on the following dates:

Catchment: March 5th

Public: March 12

Click here for Spring 2022 program guide.

We ask that all patrons wear mask now that they are mandatory. If you do not have one, one can be provided. Thank you for your patience and understanding.

Online Registration:  Click here to see program list filter for *Thunderbird Community Centre